COI Engine AI-Powered COI Issuance 15 Minutes → 30 Seconds Built for Commercial Agencies Email Inbox Integration Every Certificate Logged COI Engine AI-Powered COI Issuance 15 Minutes → 30 Seconds Built for Commercial Agencies Email Inbox Integration Every Certificate Logged
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AI-Powered COI Issuance for Commercial Agencies

COI ENGINE

A certificate request hits your inbox. Our AI reads it, pulls the right policy, extracts the endorsements, and builds the draft — all before your CSR opens the email. Review in 30 seconds. Send. Done.

Email Inbox Integration AI Reads the Contract 30-Second Review Auto Endorsement Extraction Every Certificate Logged CSRs Focus on Growth Email Inbox Integration AI Reads the Contract 30-Second Review Auto Endorsement Extraction Every Certificate Logged CSRs Focus on Growth
01 The Problem

ISSUANCE SHOULDN'T TAKE 15 MINUTES.

COI issuance currently lives in your email inbox — buried, manual, and time-consuming. Every request means hunting down the right policy, manually pulling endorsement pages, and building the certificate from scratch. The average CSR burns 15 minutes per COI.

Multiply that across every request your agency handles and you'll find hundreds of hours a year spent on repetitive paperwork. Hours that could have been spent prospecting, servicing accounts, and growing the book.

15MIN average time to manually complete a single COI request
30SEC time to review and send with COI ENGINE
100% of certificates automatically logged and stored
Inbox to Draft in Seconds Zero Training Bottleneck Policy Pages Auto-Extracted Full Certificate History No API Fees Compliant by Default Inbox to Draft in Seconds Zero Training Bottleneck Policy Pages Auto-Extracted Full Certificate History No API Fees Compliant by Default
02 Live Demo

SEE THE WORKFLOW

app.coiengine.com / interactive-demo

Interactive Product Demo

30-second COI issuance — watch it live

BUILT FOR
AGENCIES.
ENGINEERED FOR SPEED.

03 Platform Features

COI ENGINE was built by people who understand the agency workflow. Every feature exists to eliminate the repetitive work that pulls your CSRs away from earning more business.

Request Early Access

Email Inbox Integration

Connect your agency's certificate request inbox and let COI ENGINE handle the intake. Every incoming request is automatically captured and queued for processing — no manual sorting, no missed requests.

Reads the Contract For Them

CSRs shouldn't have to dig through pages of subcontractor agreements to figure out what needs to go on a COI. Our AI reads the contract, extracts every coverage requirement, and maps them to the right policy — so your team opens a finished draft, not a homework assignment.

30-Second Review

What used to take 15 minutes is now a quick scan and a click. Your CSR opens a finished draft, confirms it's accurate, and sends — eliminating the grunt work without removing human judgment from the loop.

Auto Endorsement Extraction

No more digging through policy PDFs for the right additional insured or waiver of subrogation pages. COI ENGINE identifies which endorsements are needed and attaches the correct pages automatically.

Complete Certificate Log

Every COI issued through the platform is automatically logged — the request, the draft, the final certificate, the reviewer, and the send time. Your agency finally has a single, searchable home for its entire certificate history.

No API Fees

COI ENGINE operates completely outside your agency management system — so you never pay thousands of dollars for API access. No integration fees, no AMS add-ons, no hidden connectivity costs.

04 Our Team

BUILT BY
PEOPLE WHO
LIVED IT

Justin Le, Co-Founder of COI ENGINE
Justin Le
Co-Founder & CEO

Four years deep in Florida workers' comp insurance gave Justin a front-row seat to the daily grind of manual COI processing. He didn't just see the inefficiency — he lived it. That firsthand experience became the blueprint for COI ENGINE: a platform built to solve the real problems agencies actually deal with.

Jeffrey Potvin, Co-Founder of COI ENGINE
Jeffrey Potvin
Co-Founder & CTO

With a Master's in FinTech from UCF, Jeffrey brings the AI and automation expertise that powers the engine behind COI Engine. His background in financial technology gave him the tools to architect a system that reads, understands, and processes complex insurance requests — turning a 15-minute workflow into a 30-second review.

05 From the Field

INSIGHTS

All Posts →
06 Frequently Asked

COMMON
QUESTIONS

COI ENGINE automates the COI issuance workflow for commercial insurance agencies. It connects to your certificate request email inbox, uses AI to read incoming requests, identifies the insured, pulls the correct policy, extracts the required endorsement pages, and assembles a completed COI draft — ready for your CSR to review and send in about 30 seconds.

COI ENGINE connects securely to your agency's designated certificate request email inbox. When a new request arrives, our AI automatically parses the email, identifies what's being requested, and kicks off the issuance workflow — no forwarding rules, no manual intake, no extra steps for your team.

No. COI ENGINE operates completely separately from your agency management system, which means you never have to pay for costly API access. Many AMS integrations can cost agencies thousands of dollars annually — we eliminate that entirely. One flat subscription, no hidden connectivity fees.

It means your CSR opens the platform and sees a fully assembled COI draft — the certificate populated with the correct policy data, plus any required endorsement pages already attached. They review for accuracy, make any edits needed, and send. The entire review-to-send process typically takes under 30 seconds.

Our AI identifies which endorsements are required based on the certificate request — additional insured, waiver of subrogation, primary and noncontributory, and more. It then locates the correct pages within the bound policy documents and attaches them to the COI draft automatically. No more manually digging through policy PDFs to find the right pages.

Yes. Every certificate issued through COI ENGINE is automatically logged with full details — the original request, the assembled draft, the final certificate, who reviewed it, and when it was sent. Your agency finally has a single, searchable, auditable home for its entire certificate history.

FREE YOUR CSRS.

Give your team back the hours they lose to paperwork every week.
30-second COI issuance. Every certificate logged. No spreadsheets.

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